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We're a review-driven local business, and your feedback genuinely helps us stay in business and helps other families in the Tampa Bay area feel confident when choosing an appliance repair company.

Leaving a review only takes a couple of minutes, but it can make a real difference for both our team and your neighbors. Please choose whichever platform you already use — one review is more than enough.

Google The one most people read before they call. Takes about a minute. Write a Google review Better Business Bureau Goes on our accredited business record — the one BBB verifies. Write a BBB review Yelp Opens our Yelp page. Yelp asks businesses not to solicit reviews, so this one is up to you. Open our Yelp page Nextdoor A recommendation here reaches the neighbours closest to you. Recommend us on Nextdoor

Or just follow along

Facebook Repairs, tips, and what we are working on. Follow Instagram Before-and-after photos from real service calls. Follow

Checking us before you book? Good. Here is the 60-second checklist

I'd run this on any repair company, mine included. Five minutes on the phone filters out almost every bad experience I get called to fix afterwards.

Licensed and insured. Florida has no state license for appliance repair, so ask for an active LLC in state records, general liability insurance, and EPA Section 608 certification for any refrigerant work. Mine are on the licenses and insurance page.
The newest reviews, not the star average. Sort by newest and read the last ten, check at least two platforms, and look for repair details ("found the evaporator fan dead, the part was in the van"). Specifics are the strongest sign a review is real.
The diagnostic fee in writing. How much, what it includes, whether it applies to the repair, and whether a trip fee is added. Mine is $69, applied to the repair, with no trip fees anywhere in my service area.
Who shows up. Ask whether the person on the phone is the person in your kitchen, or a subcontractor a lead network found twenty minutes ago.
Parts and warranty. OEM parts where they matter, and a written warranty that covers labor, not only the part. My terms are on the warranty page.

Red flags that end the call: a repair price quoted over the phone sight unseen, cash only, no business name on the van or the invoice, "not worth fixing" two minutes after arrival, and a technician who can't explain in plain words what failed. If they can't explain it, they didn't diagnose it.

Something went wrong instead? Call or text Mark directly at (813) 522-0014 — the owner answers, and we would rather fix it than read about it.