Is my LG covered under the extended compressor warranty? +
Possibly, and it's the first thing we check before recommending any paid work. On LG published US warranty the linear compressor is covered parts and labor for years one to five, then parts only for years six to ten — so a seven-year-old LG is "under warranty" and you will still be billed for the labor, which is the larger half of a compressor job. Terms also vary by model and model year. Use the model checker higher up this page to see which window you are in, then verify with LG against your serial number. We help customers do that before we quote anything, even when the answer means they go through LG instead of paying us.
My LG is 4 years old. Is it worth repairing? +
Usually, yes — if the sealed system is in good shape and the failure is isolated to the compressor or relay. A four-year-old LG with good bones has 10 to 15 years of service life left if it's repaired correctly, and the math almost always favors repair over a $2,000-plus replacement. We'll tell you honestly if that changes after diagnosis.
What's the difference between the compressor and the start relay? +
It depends which LG you have, and this is where a lot of bad advice starts. On an LG with a conventional compressor, the start relay is a small component on the side of the compressor that gives it the electrical kick to start; when it fails you hear a click every 30 to 90 seconds, and replacing it costs a fraction of a compressor job. On a linear compressor there is no start winding and no start relay in that sense at all — the inverter board drives the piston electronically. What is fitted there is an overload protector, and the clicking means the compressor is drawing too much current, which points at the compressor or a low refrigerant charge rather than at a cheap part. Either way we measure before we condemn: 7 to 14 ohms through the connector including the overload, 6 to 9.2 ohms at the compressor terminals. Good at the terminals but open at the connector means the overload failed and the compressor is fine.
My LG shows error code Er rF. Is that definitely the compressor? +
No — and this is worth getting right before you spend money. In LG published code list, rF is a refrigerator-compartment fan motor error. It is one of the most commonly miscited codes online, along with dH, which is the defrost heater circuit, not the compressor. LG publishes no display code that means the compressor has failed. The only two codes that point at the sealed system are ER CH and ER CL, and LG raises those after roughly 24 hours of degraded cooling to cover a refrigerant leak, a compressor fault or a valve fault — without saying which. If anyone quotes you a compressor replacement off an error code alone, get a second opinion.
Was there ever an LG compressor recall? +
No, and it matters that people stop repeating this. There has never been a Consumer Product Safety Commission recall of LG refrigerators for compressor failure. The only LG refrigerator recall on the CPSC record is from 2005, covering about 20,000 units for a condenser fan motor that could overheat — a different component and a different decade. What actually happened with the linear compressor was a class-action settlement, not a recall. Any page telling you your fridge is "under recall" is wrong, and you should weigh the rest of what it says accordingly.
What was the LG compressor class action, and can I still claim? +
The case was Bentley v. LG Electronics U.S.A. in the US District Court for the District of New Jersey, consolidated from several suits and covering roughly 1.55 million owners of 31 French-door and side-by-side models produced between 1 January 2014 and 31 December 2017. It settled in September 2020. The claims deadline was 5 February 2021 and the window is closed — no one can file now, and anyone telling you otherwise is not being straight with you. What survives is the forward-looking relief, including extended warranty coverage on covered units. Newer complaints have been filed since, including one over Kenmore units built by LG and one filed in November 2025 over a newer LG model, but nothing there is decided and no class has been certified.
Why do LG compressors fail even after they have been replaced? +
Usually because the reason the first one died was never found. The theory in the current litigation is that pinhole corrosion in the evaporator tubing lets refrigerant escape and air get in, over-pressuring the compressor until the discharge valve fails — meaning the compressor is the second failure, not the first. That is an allegation in a filed complaint rather than a proven finding, but it matches what we see: replace the compressor without locating the leak and you get another dead compressor. There is also a documented trap on many of these models — the replacement compressor requires a control-board software update using LG service tooling, and skipping it is a known source of repeat-failure complaints.
Can you repair LG refrigerators in Zephyrhills or Dade City? Most companies won't come out here. +
Yes, and this comes up a lot. Most Tampa-based dispatch services treat Pasco County as outside their radius or add premium travel fees. We are locally based and serve Zephyrhills, Dade City, San Antonio, Wesley Chapel, and the surrounding Pasco areas at standard rates. Same-day availability varies by schedule, but we don't charge extra to show up.
Should my LG use R134a or R600a? +
Your model's data plate decides that, not the technician's preference or what's on the truck. Using the wrong refrigerant or the wrong charge weight is how a compressor job done wrong becomes a second, bigger failure 90 days later. We always charge from the data plate, not from habit.
LG shipped me a compressor but their tech canceled twice. Can you install it? +
Often, yes. If LG has already shipped the covered part, we can perform the installation as an independent labor job and handle the complete sealed-system process — nitrogen purge, pressure test, evacuation, exact refrigerant charge, and filter-drier replacement. You've already won the parts battle; we get the repair done.
My LG compressor was replaced once already and failed again. What now? +
A compressor replaced under warranty typically carries a shorter warranty on the replacement part, often 30 days to a year, not the original coverage. If it failed inside that window, you have a claim on the replacement. If it's outside, you're dealing with an out-of-warranty second failure, which changes the math — at that point replacement may make more sense than a third compressor job, and we'll tell you that honestly.
What warranty do I get on the repair? +
Standard repairs, including LG linear-compressor replacements, carry a 90-day labor warranty. Our 12-month parts and labor warranty applies only to premium built-in brands — Sub-Zero, Wolf and Viking. If something related to the repair fails within that window, we come back and make it right — no runaround, no "that's a different problem."
My LG just stopped cooling overnight. Is this an emergency? +
Yes, treat it that way. Call (813) 522-0014 now, and if it's before 2 PM there's a good chance we can be there today. While you wait, move meat, dairy, and medications to a cooler with ice, keep the doors closed so you don't lose cold air, and set the freezer to its coldest setting to buy time. More on this at emergency refrigerator repair.
Can you service LG ThinQ smart refrigerators? +
Yes. ThinQ models use the same linear-compressor architecture with added WiFi diagnostics and an app. The app's error history is genuinely useful, so bring it if you have it. The sealed-system work is identical to the non-smart models.
Are you an LG authorized service center? +
No, and we would rather say that plainly than have you find out later. Perfect Appliance Repair Tampa is an independent, owner-operated shop, and we are not affiliated with LG Electronics. What we do is LG warranty repair work: if LG approves your claim and ships the covered compressor or sealed-system part, we install it to LG service procedure with EPA-certified sealed-system work, usually in a day or two rather than the two to four weeks an LG network appointment often runs in this area. Out of warranty, we supply the part ourselves and the whole job is ours, backed by our 90-day labor warranty.
Can you handle an LG warranty repair, or do I have to go through LG? +
Both paths are open, and we walk you through them before you spend anything. Inside the first year, or if the class-action settlement applies to your model, going through LG directly is often the cheaper route and we tell you so. From year six to year ten LG covers the compressor part but not the labor, so you get a bill either way, and that is where most Tampa Bay owners ask us to step in: LG ships the covered part, we do the labor, and the refrigerator is running in days instead of weeks. Call (813) 522-0014 and we check your model, purchase date and serial number before anyone touches the unit.