What SABA covers, by product
From SABA's own warranty sheet:
| What you bought | Parts and labor | Compressor |
|---|---|---|
| Reach-in refrigerators and freezers | 2 years | 3 more years, 5 total |
| Prep tables, undercounter units, chef bases, bar equipment, deli cases, dipping cabinets | 1 year | 4 more years, 5 total |
Three details people miss
- The clock starts at installation or at shipment from SABA, whichever comes first.
- Warranty labor is paid at straight time. The overtime part of a night or weekend call is not in SABA's coverage.
- In the compressor-only years, SABA covers the compressor itself. The sheet does not list labor, refrigerant, the drier, fan motors or controls for that period.
Is my problem covered?
Most likely a warranty call, if you are inside the parts-and-labor period and the unit is installed the way SABA requires. Have the tag photo and your invoice ready, then open the claim with SABA. In Tampa Bay, the repair visit is ours.
That is not a warranty matter. SABA's terms exclude damage in transit. Note the damage on the delivery receipt before you sign, take photos, and call us the same day.
On a reach-in, years three through five cover the compressor itself. SABA's sheet does not list labor, refrigerant or the drier for those years, so expect a written quote from us for that part of the job before any work starts.
Not covered. SABA's warranty is for commercial food-service installations. We can still repair it as a regular service call.
Ask SABA before you buy. Their terms say an installation in a mobile or unstable location may not count as a proper installation.
Spoiled food is not covered. SABA's terms exclude product loss in every case. Move the product to another box first, then call.
How to file a SABA warranty claim
- Take a photo of the tag inside the cabinet. It carries the model and serial number.
- Find your proof of purchase and the installation date.
- Open the claim with SABA: email service@sabacorpusa.com, use the Service Request form on sabacorpusa.com, or call (844) 422-8900 — the toll-free number on the sticker inside the unit.
- Say plainly what the unit does, since when, and what the display shows.
- In Hillsborough, Pasco and Pinellas counties, the repair visit is done by our company as SABA's authorized service provider.
- If a compressor is replaced, SABA requires a photo of the compressor tag. We take it during the repair.
Not sure it's a warranty case? Call us first: 813-522-0014. Two minutes on the phone can save you a wasted claim.
What cancels the warranty
From SABA's terms:
- A home, garage or other non-food-service installation
- An extension cord, a shared circuit or low voltage. The unit needs its own dedicated circuit
- Less than 3 inches of air around the unit
- An outdoor installation
- A second owner. The warranty is not transferable
- Use outside the lower 48 states
- Alteration, misuse, fire or flood
An extension cord is the cheapest way to lose a five-year compressor warranty.
Register the unit right after delivery. SABA's warranty text says 30 days; its registration form says 60. Use the shorter one.
Installed correctly and maintained properly, a refrigerator lasts longer — and the warranty stays valid.
Searches for "commercial refrigeration repair" in the United States, by month
Repair searches peak in July at 9,900 a month and fall to 3,600 in November and February. Breakdowns follow the heat. Check the outlet, the clearance and the condenser coil before June. Source: Ubersuggest, July 2025 to June 2026.
Out of warranty? We still repair SABA
Out of warranty, a SABA is a straightforward machine to work on: a bottom-mounted compressor that can be reached from the front and one digital temperature control. Our diagnostic visit for a business is $129, credited toward the repair. You get the price in writing before any work starts.
Who does the work
Perfect Appliance Repair Tampa is BBB Accredited with an A+ rating and has more than 200 five-star reviews across major platforms, earned on repair calls and backed by 20+ years of hands-on technical experience. We stand behind our work.
When you don't need us: if the display shows the right temperature and the box still feels warm, check that nothing blocks the fan inside and that the door closes on its own. It costs nothing, and it works more often than we'd like to admit.
Read the reviews → · SABA refrigerators and freezers we sell →
Where we do SABA service
Warranty and out-of-warranty calls cover Hillsborough, Pasco and Pinellas counties. Outside Tampa Bay, SABA assigns a technician from its own network — the company says it has more than 350 nationwide.
Questions about SABA warranty and service
How long is the SABA warranty?
Per SABA's warranty sheet: 2 years of parts and labor on reach-in refrigerators and freezers, with compressor coverage to 5 years. Prep tables, undercounter units, chef bases, bar equipment and display cases carry 1 year of parts and labor, with compressor coverage to 5 years.
How do I file a SABA warranty claim?
Photograph the tag with the model and serial number, find your proof of purchase, and open the claim with SABA by email, by the Service Request form on its website, or at (844) 422-8900. In Tampa Bay, our company does the repair.
Where is the SABA service center?
SABA lists locations in Stockton, California; Lakeland, Florida; and Joliet, Illinois. The service itself happens in your kitchen. In Hillsborough, Pasco and Pinellas counties, Perfect Appliance Repair Tampa is the authorized SABA service provider.
Is labor covered under the SABA warranty?
Yes, during the parts-and-labor period, at straight time. In the compressor-only years, SABA covers the compressor itself.
Does the SABA warranty transfer to a new owner?
No. It applies only to the original buyer the unit was delivered to.
Does the warranty cover a unit in a food truck?
SABA's terms say a mobile installation may not count as a proper installation. Get the answer from SABA in writing before you buy.
Does SABA pay for spoiled food?
No. Product loss is excluded.
Can I get SABA parts?
SABA runs its own Warranty and Parts Department. For a repair in Tampa Bay, we identify the part by model and serial number and order it.
Does SABA offer an extended warranty?
SABA says it offers an optional additional year on specific items. Ask when you order, and we'll check whether your model qualifies.